Common Questions — DLH Consulting Dartmouth MA

You can schedule an appointment by calling our office at (774) 929-7420 or by using our contact form on the website. Our staff will help you find a provider and time that works best for you.

Your first visit will be a comprehensive evaluation lasting approximately 60 minutes. Your provider will review your symptoms, medical history, current medications, and treatment goals to develop a personalized care plan.

Follow-up appointment lengths vary by service type. Psychiatric follow-up sessions are typically 20 minutes, while counseling sessions are 45-60 minutes depending on your treatment plan.

Yes! We encourage you to browse our Providers page to learn about each practitioner. When you call to schedule, let us know your provider preference and we'll do our best to accommodate your request.

Each provider has their own telehealth link. At your scheduled appointment time, simply click the telehealth link on your provider's card on our Providers page to join the secure video session.

You'll need a device with a camera and microphone (smartphone, tablet, or computer) and a reliable internet connection. No special software installation is required — sessions run through your web browser.

Research shows that telehealth psychiatric appointments are just as effective as in-person visits for most conditions. Many patients prefer the convenience and comfort of receiving care from home.

Most insurance plans now cover telehealth appointments at the same rate as in-person visits. Contact your insurance provider or call our office to verify your specific coverage.

We accept Aetna, Anthem, Blue Cross Blue Shield, Brigham, Carelon, Commonwealth Care Alliance, Cigna, Fallon, Harvard Pilgrim, MassHealth / MBHP, Medicare, Optum, Tufts Health Plan, United Healthcare, and Wellsense. Contact us to verify your specific plan.

Yes, we offer sliding scale and reduced fee options for patients who qualify based on financial need. Please ask about financial assistance when you schedule your appointment.

We require 24-hour advance notice for appointment cancellations. Late cancellations or no-shows may incur a fee. We understand emergencies happen — please call us as soon as possible if you need to reschedule.

We accept cash, check, and all major credit cards. Payment is due at the time of service for self-pay patients.

A Psychiatric Mental Health Nurse Practitioner (PMHNP) is an advanced practice registered nurse with specialized graduate education in psychiatric-mental health care. PMHNPs can diagnose mental health conditions, prescribe medications, and provide therapy.

We treat a wide range of mental health conditions including anxiety, depression, ADHD, PTSD, bipolar disorder, OCD, mood disorders, panic disorder, sleep disorders, and autism spectrum disorders.

GeneSight is a pharmacogenomic test that analyzes how your genes may affect your response to psychiatric medications. A simple cheek swab can help your provider make more informed prescribing decisions.

Our providers may prescribe controlled substances when clinically appropriate as part of a comprehensive treatment plan. All prescribing decisions are made based on thorough evaluation and ongoing monitoring.